We provide immediate cyberattack assistance to companies of all sizes and industries. Infigo IS has been exclusively dedicated to cybersecurity for over 20 years and our experts have recovered systems in the most critical environments. Your well-being is our only goal.

  Phone
(available 0-24, Croatian and English)


+385 1 466 2702

  Email
(ASAP reply, Croatian and English)


mssp_t1@infigo.is


What to do after you have suffered a cyberattack?


You have reported an incident and while you are waiting for our teams to respond, you can do some things on your own:
isolate the affected systems (don't turn them off!) – remove the affected computers or servers from the network (pull out the network cables or disconnect them from the wireless network)
  • leave the affected systems on – leave the computers plugged in, don't turn them off or initiate any kind of shutdown procedure
  • stop using the affected systems and don't try to use the compromised credentials
  • write down anything you think is suspicious – record the time and suspicious behavior (any occurrence of messages regarding ransom for locked data, etc.)
  • notify, if you haven't already, your IT department and management
  • ensure backup – if there is a backup that is not on the affected systems, ensure that it is not accessible from the infected computers
  • do not pay the ransom (in case of a ransomware attack)

Our processes have been tested by hundreds of satisfied clients


Our procedures and protocols weren't created in a vacuum, but were forged over several decades of dealing with cybersecurity incidents. They are supported by the best industry practices and models that we constantly monitor and develop.
What we provide is not only recovery and containment of a security incident, but we also offer detailed incident analysis, management consulting, and consulting services not only in the domain of cybersecurity but also in governance, risk, and compliance.

We understand that this is a stressful time when the entire organization is in a state of panic, but with Infigo IS, you don't have to worry – we have handled hundreds of security incidents, our team will help you put all this chaos behind you.

Cybersecurity services to consider


We are aware that at this point you just want things to get back to normal, and we'll help you with that, but it's not a bad idea to consider security services that will ensure that the chances of a security event becoming an incident are minimized.
Infigo IS offers a full range of services that will help take your cybersecurity to the next level:
  • consulting services that will keep you compliant with all regulations and laws
  • managed services where our security analysts monitor and protect your systems 24 hours a day, 365 days a year, perfect for companies that can't form their own security teams
  • offensive security services where we attack your systems as cybercriminals would and test your security in real-world conditions

After we recover your systems, learn about these and many other security services that will put your mind at ease.